Shipping & Return Policy

Shipping

Products will be shipped within 1-3 business days using USPS. In most cases, they're shipped within 24-48 hours. We offer a flat rate of $4.95 for first-class shipping and free shipping (first-class) for orders over $35. We also offer priority shipping. As of April 2023, we only ship to the United States. If you live in Canada or another area, please contact us at kra02@hotmail.com to see if it's possible to ship to your area.

Returns

Our refund policy is 14 Days. Unfortunately, we can’t offer a refund or exchange after this period. We may be able to make exceptions in some cases, but due to the nature of this product and sales being online, we offer 14 days. Products must also be in the original packaging. Due to many people taking advantage of refund policies, we cannot offer refunds if the product is more than 50% used. Shipping costs are non-refundable. If you're unsure, please don't hesitate to contact us at kra02@hotmail.com and we can discuss the situation.

Refunds & Exchanges

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will replace items if they are defective, damaged, or spilled as long as proof is given. We understand that items can spill or become damaged in shipping, but try our best to prevent that from happening. If you need to exchange it for the same item, send us an email at kra02@hotmail.com.